What We Collect
When you register for a Toolzpedia account, we collect your full name, email address, and optionally your phone number. For team plan members who are invited by an account owner, we collect the email address and name provided in the invitation. We do not require government-issued identification unless specifically mandated by law for certain account types. We also store the device identifier and basic browser/OS information associated with active sessions to support security monitoring and fraud prevention.
For billing purposes, we collect and store payment gateway reference IDs generated by Cashfree Payments and Binance Pay when you complete a transaction. These are alphanumeric identifiers (e.g., order IDs, transaction hashes) that allow us to verify payment status and handle support queries. We explicitly do not collect, store, or log raw card numbers, CVV codes, bank account details, or cryptocurrency wallet keys — all sensitive financial data is handled exclusively by our payment partners on their secure infrastructure.
We automatically collect usage logs when you interact with the platform. This includes which tools you access, session start and end times, approximate request counts, IP addresses (stored in a truncated format to preserve anonymity), and error logs generated during your sessions. These logs are used to diagnose technical issues, enforce fair use limits, improve platform performance, and generate anonymized aggregate analytics. We do not link granular usage logs to personally identifiable advertising profiles.
How We Use It
Your personal information is used first and foremost to deliver the Toolzpedia service to you. This includes creating and managing your account, provisioning tool access based on your subscription plan, processing payments and renewals, and providing customer support. Without this core data, we cannot operate the service or verify your identity in support interactions.
We use billing data, including payment reference IDs and subscription history, for financial reconciliation, invoice generation, and fraud detection. In the event of a disputed transaction or a chargeback, we share relevant order metadata (reference IDs, timestamps, subscription plan details) with our payment processors to resolve the dispute. We may also analyze billing patterns to detect and prevent subscription sharing or fraudulent use of the platform.
We send you transactional communications — such as welcome emails, payment receipts, subscription renewal reminders, and security alerts — using the email address you provided. We may also send you product updates, feature announcements, and occasional promotional offers if you opt in. You can unsubscribe from non-transactional emails at any time via the link in any such email, or by updating your notification preferences in your account settings. We do not sell your email address or contact information to any third party.
Data Storage & Security
All Toolzpedia user data is stored on servers physically located within India, in compliance with applicable data localization requirements. Our primary datastore is a MySQL relational database hosted on a private, firewalled server cluster. Database access is restricted to a minimal set of application services using role-based access controls; no external network access to the database layer is permitted. Regular automated backups are performed and stored in an encrypted, geographically separate location.
Sensitive data at rest — including session tokens, API keys, and any cached tool outputs linked to your account — is encrypted using AES-256 encryption. Encryption keys are managed using a dedicated key management service and are rotated on a scheduled basis. Passwords are never stored in plaintext; they are hashed using bcrypt with a per-user salt before being written to the database. Toolzpedia staff cannot read your password and will never ask for it.
All data in transit between your browser or application and our servers is encrypted using TLS 1.2 or higher. We use HSTS (HTTP Strict Transport Security) to prevent downgrade attacks. We conduct periodic internal security reviews and are committed to patching known vulnerabilities promptly. In the event of a data breach that materially affects your personal information, we will notify affected users within 72 hours of discovery, in accordance with applicable data protection regulations.
Third-Party Services
To process payments, we integrate with Cashfree Payments for INR transactions and Binance Pay for cryptocurrency (USDT) payments. When you initiate a payment, you are redirected to or interact with the secure interfaces provided by these third parties. Any financial information you provide during the payment process is governed by their respective privacy policies, not ours. We strongly encourage you to review Cashfree's Privacy Policy and Binance's Privacy Policy to understand how they handle your payment data.
Some of the AI tools and productivity utilities accessible through Toolzpedia are powered by or connect to third-party APIs and services (e.g., AI model providers, cloud OCR engines, translation services). When you use such tools, your inputs — the text, files, or queries you provide — may be transmitted to these third-party services for processing. We select partners who comply with robust data processing standards, but their handling of your data is governed by their own privacy policies. We recommend reviewing the privacy disclosures for specific tools in their individual tool information pages within the platform.
We do not sell, trade, rent, or otherwise monetize your personal data to any third party, including data brokers, advertisers, or analytics companies. The only circumstances in which we share your personal information with external parties are: (a) with payment processors strictly to facilitate transactions, (b) with trusted service providers who process data on our behalf under strict confidentiality agreements, and (c) when required by law, court order, or government authority in a legally compliant manner.
Your Rights
You have the right to access the personal data Toolzpedia holds about you. Upon submitting a verified written request to privacy@toolzpedia.in, we will provide a copy of your data in a structured, machine-readable format within 30 days. You also have the right to correct any inaccuracies in your personal information — you can update most profile details directly from your account settings, or contact us for fields that are not user-editable.
You have the right to request deletion of your personal data. If you wish to close your account and have your data removed, please contact us at privacy@toolzpedia.in with the subject line "Account Deletion Request". We will delete or anonymize your personal data within 30 days of receiving a verified request, except where we are required by law to retain certain records (e.g., financial transaction records required for tax compliance). Anonymized or aggregated data that cannot be linked back to you may be retained indefinitely for analytical purposes.
You have the right to object to or restrict certain types of data processing, and to withdraw consent for non-essential data uses (such as marketing emails) at any time. If you believe we have processed your data in violation of applicable law, you have the right to lodge a complaint with the relevant data protection authority. We take all privacy complaints seriously and will respond to your inquiry promptly. We aim to resolve all privacy-related concerns through direct dialogue wherever possible.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact our dedicated Privacy Team at privacy@toolzpedia.in. We aim to respond to all privacy-related inquiries within 5 business days. For general support matters, please use our main support channel at support@toolzpedia.in.
If you wish to exercise any of your data rights — including access, correction, deletion, or objection — please email us at privacy@toolzpedia.in with the subject line clearly stating the nature of your request (e.g., "Data Access Request", "Account Deletion Request", "Data Correction Request"). Please include the email address associated with your Toolzpedia account so we can verify your identity and locate your records efficiently.